Frequently
Asked
Questions

Below are the most common frequently asked questions

  • What is Online therapy?

     

     Below are the most common frequently asked questions
    Online Therapy

    Online therapy is very similar to face to face in person therapy in that you physically see and are present with another person during your entire session. The advantage of online therapy is that you can choose the location, no traffic, weather worries, car trouble, or time wasted driving to yet another appointment. You choose your space as long as it’s private with a decent internet connection. (good enough to stream Netflix or Hulu) This can be great for moms, as they don’t need to spend money on a babysitter and can do therapy while their child is napping. You can even do therapy with your pup or kitty by your side.

  • How long does a session last?

    50 minutes is length of a session. Intake may take 75 to 90 minutes
  • What is the 30 minute free consultation like?

    This is about you getting a sense of me; me getting a basic understanding of why you want therapy and what you’re looking for from therapy and both of us making sure we are a good fit.
  • What will my first session be like?

    Your first therapy session is about getting to know you. It won’t be a typical therapy session. I’ll ask a lot of questions and focus on deepening my understanding of what kind of help you’re looking for, what you want to get out of therapy: your expectations and goals. (How we will know that therapy is working.) We will also talk about guidelines for our therapy sessions and how we handle things like scheduling, payment etc.

    In the future, sessions will be more about what you want to focus on in each session and discuss how you did with any exercises that you practice outside of therapy: what worked for you and what didn’t.

  • How confidential is Online therapy?

    Confidentiality is a central value to all therapy, online and in -person. I abide by HIPAA, a federal law, as well as, Florida laws and the NASW code of ethics. All the equipment and software I use is deemed HIPAA secure. It is important that you make sure the location you use to receive therapy is both private and secure. I will be happy to provide feedback if you have any questions or concerns on this subject.

  • What kind of equipment and service do I need to receive online therapy?

    Most computers, tablets, and smartphones within the last five years have a web cam and have the memory and speed to handle online communication. The software I use is compatible with both PC and Mac and is HIPAA secure unlike FaceTime or Skype. If you have internet connection that is able to stream Netflix or Hulu this should be more than enough.

  • What about insurance?

    I do not accept insurance at this time.
Catherine M Saxton-Thompson

Catherine M Saxton-Thompson

Psychotherapist, MPH, MSW, LCSW
  • Online Counseling

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